Although we regularly submit our connector to be whitelisted by common antivirus vendors, sometimes it is possible for an antivirus to flag the connector as a false positive. Although the exact method of adding the connector to the local whitelist varies with each software, the general steps are the same.
The user will need to add the folder C:\Users\<YourUsername>\AppData\Local\Codat
to the exclusion / whitelist setting of their antivirus software.
Instructions
Where possible, we have linked to how to add an exclusion on the vendor's websites. If you experience any difficulty, or the antivirus being used is not listed, please contact support who will try to establish the correct process for the given antivirus software.