Kaspersky Anti-virus has been known to prevent the download of the QuickBooks Desktop connector, and deleting the file once downloaded. By following this article you will be able to overcome this issue in a few short steps.
Firstly you will need to allow the URL in order for the connector to download.
WhiteListing the URL for the connector download.
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Open settings and navigate to Web Anti-Virus
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Open Advanced Settings
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Open Manage Exclusions
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Add The URL for the connector download to the exclusion list: https://codatconnectorsprod.blob.core.windows.net/quickbooksdesktop/codat-quickbooksdesktop-connector.exe
WhiteListing the Downloaded Connector exe
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Open settings and navigate to File Anti-Virus
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Open Advanced Settings
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Open Set up exclusions
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Add the connector as an exclusion
Pause Kaspersky temporarily
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Open Kaspersky menu from the tray and select Pause protection…
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Pause for a short period of time, just long enough to download the connector and run the installer (once the connector itself is running, Kaspersky seems to leave it alone)
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Resume protection once done